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How Do I Update My WeatherPromise After Changing My Trip?

The good news is that we can update your coverage as long as your trip starts at least 7 days from now. To set up your new WeatherPromise, please email [email protected] with one of the following:

  • Your new booking confirmation, or

  • The following details:

  • New location: accommodation name and address

  • Updated trip dates

  • Updated trip costs

Please note: If you change your trip, your current WeatherPromise will usually be automatically cancelled, and we will issue a refund of the fees you paid. Refunds typically take 2–3 business days to appear in your account.

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