Dates cannot be changed on request. You have two options:
Keep the weather protection: The weather protection remains valid if the trip dates are unchanged from the original booking and the new accommodation is in close proximity (within 8 kilometers / 5 miles) to the original destination.
Cancel the contract: We cancel the contract and refund the weather protection premium.
Please use this chat or send us an email to receive assistance and have your WeatherPromise order number ready. Ideally, just reply to one of the emails we sent you.