How do I request a payment confirmation for my WeatherPromise?

If you have paid for your WeatherPromise but have not received a confirmation email, please check your spam or junk folder first. If you still cannot find it, contact our support team. We will resend your contract documents and confirm that a legally binding contract has been established. Please note that we have no influence over our travel partner's payment process. If you have any questions regarding the payment, please contact our partner directly.