What should I do if I believe the rainfall data for my trip is not correct?

We wait on making payout decisions until we have maximum certainty in the conclusiveness of our data. Sometime we continue to get updates for a few days after the fact, due to wide-ranging reporting practices from global governmental data sources. If you still think we got it wrong, please directly contact our support-team and, if possible, include a link to a government or official data source that shows different data.