Weatherpromise

Get details on what weather conditions are covered

Coverage details

What counts as “rain”?

How is “a day” defined?

Which weather events are covered?

What happens if it rains less than promised?

Can WeatherPromise cover weather conditions that affect travel safety, such as snow and ice?

Understand the specifics of weather events and conditions covered by WeatherPromise

Weather coverage details

What should I do if my booking details are incorrect?

Where can I view the terms of my WeatherPromise?

Can I adjust the cover if my travel dates change?

What should I do if the booking details provided by a partner are incorrect?

What is an excess day?

Can I transfer my WeatherPromise to a new accommodation?

Learn how to manage and clarify your terms and details

Terms and adjustments

Find answers and get help from Intercom Support and Community Experts

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